This privacy policy sets out how Beyondfayte.com uses and protects any information that you provide when using this website.

Beyondfayte.com is committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified when using this website, you can be assured that it will be solely used in accordance with this privacy statement.

Beyondfayte.com may change this policy by updating this page. You should continue to check this page to ensure that you are happy with any changes. This policy is effective from 20 May 2008.

What we collect

We may collect the following information:

• name
• contact information including e-mail address, residential address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping

• we may use the information to improve our products and services.
• we may periodically send promotional e-mails about new products, special offers or other information which we think you may find interesting using the e-mail address which you have provided.
• we may use your information to contact you for market research purposes. We may contact you by e-mail, phone, fax or mail.
• we may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information collected online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and the data is then removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if preferred. However, this may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to visit, easily, other websites of interest. However, upon using these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection of personal information, or the use of your personal information in the following ways:

• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by e-mailing us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We guarantee to meet fully the internationally recognisable standards of personal data privacy protection, in compliance with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong).

Ordering information

When you place an order with beyondfayte.com you will be asked to provide details such as credit card number and shipping address. This allows us to process your order, and to notify you of your order status. Please note that we do not hold any information about your credit card details.

Newsletters and E-mail Promotions

We use e-mail to communicate news and special promotions for those who have registered at our website.

Protection of Information

Beyondfayte.com is committed to protecting your privacy. We use sophisticated encryption technology and secure servers to keep your personal information safe (including your name, email, mailing address, phone number, and purchase history). We do not hold any information of your credit card details. All your ordering information is protected, during transmission, by a Secure Sockets Layer (SSL), which encrypts the information that you input, so that it cannot be read in transit. In addition, the customer data we collect is protected against unauthorised access. We may contact you to verify the accuracy of the information supplied when opening your account.

If you believe that any of the information we are holding is incorrect or incomplete, please email us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it as soon as possible. We will promptly correct any incorrect information.